Error uploading file Archives - rizkiana.my.id https://rizkiana.my.id/tag/error-uploading-file/ Learn and Share Thu, 15 Aug 2019 10:13:03 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.5 https://rizkiana.my.id/wp-content/uploads/2024/06/Black-Bold-Typographic-Retro-Night-Club-Restaurant-Bar-Logo-1-150x118.png Error uploading file Archives - rizkiana.my.id https://rizkiana.my.id/tag/error-uploading-file/ 32 32 Mengatasi Error Uploading File Attachment Zimbra https://rizkiana.my.id/mengatasi-error-uploading-file-attachment-zimbra/ https://rizkiana.my.id/mengatasi-error-uploading-file-attachment-zimbra/#comments Mon, 03 Jun 2019 18:01:26 +0000 https://rizkiana.my.id/?p=758 Mengatasi Error Uploading File Attachment Zimbra – Assalamualaikum, beberapa akhir ini banyak yang bertanya kenapa mereka tidak bisa melakukan upload attachment di zimbra dengan keterangan “Error Uploading File”. Error uploading file ini terjadi hampir semua file yang ingin di attach mengalami kendala yang sama (.txt, .docx, .xlsx, .pptx, .pdf, .jpg, dll) sehingga cukup menghambat proses ... Read more

The post Mengatasi Error Uploading File Attachment Zimbra appeared first on rizkiana.my.id.

]]> Mengatasi Error Uploading File Attachment Zimbra – Assalamualaikum, beberapa akhir ini banyak yang bertanya kenapa mereka tidak bisa melakukan upload attachment di zimbra dengan keterangan “Error Uploading File”.

Error uploading file attachment zimbra
Error uploading file attachment zimbra

Error uploading file ini terjadi hampir semua file yang ingin di attach mengalami kendala yang sama (.txt, .docx, .xlsx, .pptx, .pdf, .jpg, dll) sehingga cukup menghambat proses operasional email ini.

Ketika error tersebut terjadi, kami langsung melakukan pengecekan via log zimbra yang ada (mailbox.log) dan kami mendapatkan log sebagai berikut :

2019-06-01 00:38:41,649 WARN  [qtp509886383-5385:https://192.168.1.100:443/service/upload?fmt=extended,raw] [name=yogi@rizkiana.my.id;mid=3;ip=140.213.5.182;ua=Mozilla/5.0 (X11;; Ubuntu;; Linux x86_64;; rv:57.0) Gecko/20100101 Firefox/57.0;] FileUploadServlet - Unable to store upload.  Deleting name=CBN PATCHING, StoreLocation=/opt/zimbra/data/tmp/upload/upload__7e7b9e6b_16b0bfc770e__8000_00000186.tmp, size=31363bytes, isFormField=false, FieldName=upload
java.io.FileNotFoundException: /opt/zimbra/data/tmp/upload/upload__7e7b9e6b_16b0bfc770e__8000_00000186.tmp (Permission denied)
        at java.io.FileOutputStream.open(Native Method)
        at java.io.FileOutputStream.<init>(FileOutputStream.java:213)
        at java.io.FileOutputStream.<init>(FileOutputStream.java:162)
        at org.apache.commons.io.output.DeferredFileOutputStream.thresholdReached(DeferredFileOutputStream.java:165)
        at org.apache.commons.io.output.ThresholdingOutputStream.checkThreshold(ThresholdingOutputStream.java:221)
        at org.apache.commons.io.output.ThresholdingOutputStream.write(ThresholdingOutputStream.java:127)
        at com.zimbra.common.util.ByteUtil.copy(ByteUtil.java:726)
        at com.zimbra.cs.service.FileUploadServlet.handlePlainUpload(FileUploadServlet.java:686)
        at com.zimbra.cs.service.FileUploadServlet.doPost(FileUploadServlet.java:530)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
        at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
        at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:738)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1651)
        at com.zimbra.cs.servlet.CsrfFilter.doFilter(CsrfFilter.java:169)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
        at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:54)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
        at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:59)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
        at org.eclipse.jetty.servlets.UserAgentFilter.doFilter(UserAgentFilter.java:83)
        at org.eclipse.jetty.servlets.GzipFilter.doFilter(GzipFilter.java:351)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
        at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ETagHeaderFilter.java:47)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
        at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:107)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
        at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:127)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
        at com.zimbra.cs.servlet.ZimbraInvalidLoginFilter.doFilter(ZimbraInvalidLoginFilter.java:117)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
        at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:457)
        at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:326)
        at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:299)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
        at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:549)
        at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
        at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:544)
        at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:221)
        at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1111)
        at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:478)
        at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:183)
        at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1045)
        at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
        at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:199)
        at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:109)
        at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
        at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:309)
        at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:81)
        at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
        at org.eclipse.jetty.server.Server.handle(Server.java:462)
        at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:279)
        at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:232)
        at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:534)
        at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:607)
        at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:536)
        at java.lang.Thread.run(Thread.java:745)

Terlihat permasalahan berasal dari sini /opt/zimbra/data/tmp/upload/upload__7e7b9e6b_16b0bfc770e__8000_00000186.tmp (Permission denied) , yaitu permissin denied pada direktori /opt/zimbra/data/tmp/upload/

Untuk mengatasi error uploading file attachment zimbra tersebut dapat menjalankan command berikut :

# chown zimbra.zimbra /opt/zimbra/data/tmp
# chown zimbra.zimbra /opt/zimbra/data/tmp/upload
# chmod 777 /opt/zimbra/data/tmp
# chmod 750 /opt/zimbra/data/tmp/upload

Issue ini diduga berasal dari Zimbra yang terkena bug XXE/SSRF yang sudah diinfokan juga oleh Blog Zimbra dan mirip dengan issue yang sebelumnya dimana user mengalami stuck ketika login menggunakan webmail.

Baca disini : Mengatasi Zimbra AJAX Webmail not loading

Apabila kalian sudah mengalami hal yang serupa segera lakukan pembersihan yang ada di Zimbra kalian dan segera lakukan update patch ke versi latest ataupun upgrade zimbra keversi latest saat ini, yaitu Zimbra Versi 8.8.12. Detailnya dapat baca disini.

Refrensi | Baca juga : Error: Cannot retrieve metalink for repository: epel. Please verify its path and try again

Semoga bermanfaat & enjoy. Wassalamualaikum

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